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Company Name:

Skilcraft Computer Services

WEB ADDRESS:

www.laptoprepair.741.com

Company Telephone:

07908 618739

Company Address:

Shrubbery Farm, Shrubbery Road, Hasketon, Suffolk, IP13 6HR

Company Activity:

Repair and upgrade laptops and desktop Pc's.
Sell new and used laptop Spares. / Website Builds

Areas of expertise:

Repairing and upgrading laptops and desktop Pc's.
Selling new and used laptop Spares.

Geographical areas:

20 MILES RADIUS OF WOODBRIDGE, SUFFOLK

Tools used:

Micro-Scope

How tools help:

BETTER, FASTER AND MORE ACCURATE DIAGNOSTICS.

Company Name:

PC@Home

WEB ADDRESS:

www.pcathomeservices.co.uk

Company Telephone:

07780 991480

Company Address:

9 Townshend Road, Dereham, Norfolk, NR19 2YD

Company Activity:

Mobile Computer Support Service

Areas of expertise:

Project Management. Fault Diagnosis / Repairs. Software Installations/ Configuration. Network Installations/ Maintenance. Security

Geographical areas:

Primarily Breckland Area in Norfolk. Nationwide.

Tools used:

Universal Diagnostic Toolkit

How tools help:

Still in the early stages of using them - can see the potential for aiding rapid fault diagnosis. A useful tool in helping to shape a prognosis and therefore allowing accurate advice to be conveyed to clients.

Company Name:

IAS Solutions Ltd

WEB ADDRESS:

www.iassolutions.com

Company Telephone:

01322 521199

Company Address:

115 London Road, Crayford, Dartford, Kent, DA1 4DS

Company Activity:

IT Services for small business

Areas of expertise:

PC repair, upgrades, software, databases, web design, web hosting, networking

Geographical areas:

South East London, Kent, Sussex, Surrey

Tools used:

Micro-Scope, POST Probe

How tools help:

Brilliant for fault diagnosis. Even in cases where the problem lies elsewhere, it can enable you to rule out several potential causes of the problem, leaving you with the few remaining to eliminate.

Examples:

A customers PC kept crashing every 30 mins. We'd ruled out overheating, the video card and the memory. By diagnosing the system we were able to rule out everything but the BIOS. Even though this was almost the latest version, the BIOS upgrade resolved the problem. I was amazed and - to be honest - wouldn’t have considered the BIOS to be the problem in this particular case if it hadn’t been for the fact that everything else had been ruled out by the diagnosis.

Company Name:

A T Computer Services

WEB ADDRESS:

www.at-computerservices.co.uk

Company Telephone:

01493 842 492

Company Address:

16 Windsor Avenue, Great Yarmouth, Norfolk, NR30 4EA

Company Activity:

Services, Repairs, Upgrades, Custom Built Systems, Notebooks, Spares & Software

Areas of expertise:

Services and Repairs

Geographical areas:

Norwich area and some surrounding Counties

Tools used:

Micro-Scope, USB Probe & POST Probe

How tools help:

Using the Micro 2000 Tools gives you a feeling off "Before I was Blind & Now I Can See", it's good to have tools that help identify problems quick.

Company Name:

TINDALLS BUSINESS MACHINES LTD

WEB ADDRESS:

www.tindallsbusinessmachines.co.uk

Company Telephone:

01638 665240

Company Address:

Oaks Drive, Newmarket, Suffolk, CB8 7SX

Company Activity:

PC, Photocopier and Fax Machines repairs and sales

Areas of expertise:

Sharp Copiers, PC's, OKI Fax Machines and Printers

Geographical areas:

60 Mile radius of Newmarket

Tools used:

Micro-Scope

How tools help:

Makes life easier, set it going and leave it to do its job

Examples:

Found problem with HDD when another program reported every thing ok

Company Name:

A One Distribution

WEB ADDRESS:

www.aone.co.uk

Company Telephone:

0161 763 3633 ext 236

Company Address:

Hardware House, James Street, Bury. BL9 7EG

Company Activity:

We are computer component distributors.

Areas of expertise:

Range from most hardware available to latest software

Geographical areas:

Based in Bury, but service the whole of the UK.

Tools used:

Micro-Scope

How tools help:

Reduces time taken to find faults in systems and also aids in testing suspected faulty goods.

Examples:

Helped us find a memory fault in internal system where the errors were erratic.

Company Name:

Harlequin Consultants

Website:

www.harlequinconsultants.co.uk

Company Telephone:

07941 513683

Company Address:

5 Heath Road, Dereham, Norfolk, NR19 2RX

Company Activity:

Web design, computer hardware and software sales and support. Repair, maintenance and diagnostic troubleshooting for workstations, networks, home and business users.

Areas of expertise:

PC repair and maintenance, hardware and software sales, network installations and web design.

Geographical areas:

Norfolk

Tools used:

Micro Scope, Post Probe, USB Scope

How tools help:

Makes diagnosing problems a lot simpler and more accurate - therefore keeping costs and time to the minimum.

Examples:

All new builds go through the rigorous Micro Scope tests overnight before delivery, with reports printed out for both the customer and my files. Wiping sensitive information from the hard drive securely for business users before disposing of old drives. Suppliers tend to accept equipment returns more readily when you provide the test results from Micro 2000 diagnostic tools.

Tips:

Always make sure the diagnostic tool kit is with you when working out on site.

Other Info:

Make sure you let your customers know you are using professional diagnostic tools and not trying to fix it by trial and error. Good back up and help from Micro 2000 technical support team.

Company Name:

Andy Brown Computers

WEB ADDRESS:

www.andybrowncomputers.co.uk

Company Telephone:

01638 743817

Company Address:

6 Lime Close, Burwell, Cambridge, CB5 0JR

Company Activity:

Computer Hardware & Software Support for Small Office and Home Office Businesses.

Areas of expertise:

Windows XP, Wireless networks, Broadband installations.

Geographical areas:

East Cambridgeshire, and West Suffolk.

Tools used:

Micro-Scope

How tools help:

The fault finding capabilities allow me to quickly diagnose problems which could take hours to track down.

Examples:

The memory diagnostics helped me recently on a machine which was crashing randomly in Windows.

Company Name:

Home & Business Computing Ltd

WEB ADDRESS:

www.homeandbusinesscomputing.co.uk

Company Telephone:

01553 774436

Company Address:

St Faith's House 43 - 43a Lynn Road, Gaywood, King's Lynn, Norfolk PE30 4PR

Company Activity:

Repairs, Upgrades, Bespoke systems, Networks, Consumables Including Ink and Toners

Areas of expertise:

Repairs, Upgrades, Bespoke systems, Networks, Consumables Including Ink and Toners

Geographical areas:

North West Norfolk and parts of Cambridgshire and Lincolnshire

Tools used:

Microscope, Post Probe & USB Scope

How tools help:

Tools give clear indication of hardware faults without trial and error swapping of components.

Company Name:

Burgess Computer Services

WEB ADDRESS:

www.burgesscomputers.co.uk

Company Telephone:

01353 722217

Company Address:

32 Mereside, Soham, Ely, Cambs, CB7 5XE

Company Activity:

Burgess Computer Services, your one stop shop for all your computer requirements.

We are here for all your repairs, maintenance, new and upgraded hardware, software, networking, programming, system set-up, installation, configuration, cabling, support, virus problems, help and troubleshooting requirements.

We offer 24 hours, 7 days a week service, call us any time. We are happy to deal with you whether you are a home user, or a business of any size.

Areas of expertise:

Trouble shooting systems, dealing with those annoying intermittent problems.

Geographical areas:

Cambridgeshire, Bedfordshire, Essex, Hertfordshire, Norfolk, Northamptonshire, Peterborough and Suffolk

Tools used:

Microscope

How tools help:

Using Micro-Scope saves time finding those annoying intermittent systems hangs, as you can leave a system unattended running diagnostics to find faults.

Micro-Scope enables us to leave new computer systems testing overnight to make sure our customers always get stable working systems, thus eliminating returns from faulty systems

Using Micro-Scope helps us accurately find faults quickly, lowering customer's down times, and lowering costs.

Company Name

Compulec CRG

Contact Name

Chris Garland

Company Telephone

07759 547511

Company Activity

Computing support, repairs, upgrades, components and peripherals for PCs & laptops. New systems, refurbished systems & home networking to suit your needs.

Areas of expertise

As previous

Geographical areas

East Anglia, UK

Tools used

Micro-Scope, POST Probe, USB Scope, EraserDisk

How tools help

To give an example I used POST Probe on a recent repair and it told me the problem in seconds rather than taking 30mins. The benchmark is also a really valuable tool - perfect!

Company Name

PC-Linx

Web Address

www.pc-linx.co.uk

Company Telephone

01526 342609

Company Address

South View-Sandy Bank- New York- Lincs LN4 4YG

Company Activity

PC repairs/upgrades/build to order. Network installation & repairs (cable and wireless). Broadband. Advice.

Areas of expertise

Microsoft products, networking. PC hardware

Geographical areas

Lincolnshire

Tools used

Micro-Scope & POST Probe

How tools help

Instant diagnosis of faults, no wasted time

Examples

PC was not completing POST. Local PCW couldn't diagnose it, I had a diagnosis in 30 seconds

Tips

use these tools on anything that is not 100% straight forward

If you would like to be listed as a Micro 2000 Recognised User please click here.