|
|
 |
Midlands England
|
Company Name:
|
Bicester Computers Ltd
|
|
|
Website:
|
www.bicester-computers.com
|
|
Company Telephone:
|
01869 322 096 / 07788 994 343
|
|
Company Address:
|
Suite 2, Unit B12, Bicester Business Centre, Telford
Road, Bicester, OX26 4LD
|
|
Company Activity:
|
Home and Small Office IT Support
|
|
Areas of expertise:
|
* Desktops, Laptops, and Servers - upgrades &
servicing
* Virus, Trojans and Spyware - removal and prevention
* Software migration, back-up and data recovery
* Database design, build, deployment and support
* Remote access support
* Custom built computers
* Server implementation and data migration
|
|
Geographical areas:
|
Bicester, Banbury, Milton Keynes, Oxford, Kidlington
- Midlands and all surrounding villages.
|
|
Tools used:
|
Full Diagnostic
Toolkit Professional
|
|
How tools help:
|
The tools are very fast and accurate and take a lot
of the guesswork out of diagnosing faults enabling repairs
to be done quicker and very professionally.
|
| |
|
Company Name:
|
PC Technical Services Ltd.
|
|
|
Email:
|
pctech.services@yahoo.co.uk
|
|
Company Telephone:
|
07916 134864
|
|
Company Address:
|
116 Christchurch Road, Hucknall, Nottingham NG15 6SB
|
|
Company Activity:
|
Build pc's to customer specs; Upgrade existing systems;
Repair and troubleshoot existing systems
|
|
Areas of expertise:
|
System builds, repairs, upgrades, internet connections
|
|
Geographical areas:
|
within 30 mile radius of nottingham
|
|
Tools used:
|
Micro-Scope,
USB Scope
and POST-Probe
|
|
How tools help:
|
It gives me more confidence and lets me know that every
part is OK, especially in new systems
|
|
Example:
|
I've low level formatted faulty hard drives and brought
them back to life also found faulty RAM and Boot sector
viruses.
|
|
Useful Tips:
|
The low level format, even though it takes some time
to do, restores a hard drive back to factory settings
and makes it as good as new.
|
| |
|
Company Name:
|
CSS & A Vaughan I.T.
|
|
|
WEB ADDRESS:
|
www.css-online.co.uk
|
|
Company Telephone:
|
01432 277 082
|
|
Company Address:
|
41a Whittern Way, Tupsley, Hereford, HR1 1PE
|
|
Company Activity:
|
Repair, Upgrades and sales of PC Computers
|
|
Areas of expertise:
|
Fault Finding
|
|
Geographical areas:
|
Herefordshire
|
|
Tools used:
|
Diagnostic
Toolkit
|
|
How tools help:
|
WE ARE NOW ON TOP OF OUR REPAIRS, CHECKING FOR FAULTS
HAS NEVER BEEN EASIER!
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| |
|
Company Name:
|
CNTech
|
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|
WEB ADDRESS:
|
www.cntech.co.uk
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|
Company Telephone:
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01782 867801
|
|
Company Address:
|
41 Brownlees Road, Knyperesley, Biddulph, Stoke-on-Trent,
Staffordshire, ST8 6PJ
|
|
Company Activity:
|
Desktop and Laptop Computer, Diagnostics, Repairs,
Builds, upgrades and Networking
|
|
Areas of expertise:
|
I hold A+, Network+, MCP in XP professional and MCP
in Win 2003 Server. Hardware, various OS, diagnostics
and small networks.
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|
Geographical areas:
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30 mile radius
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|
Tools used:
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Micro-Scope
and MemScope
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How tools help:
|
The tools are very fast and accurate and work even
on the latest hardware. Quad cpu's etc. The report feature
is excellent, very professional.
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|
Example:
|
Had problems with a PC not shutting down properly and
always giving a BSOD. After checking the crash debug
file it pointed toward the graphics card, After testing
with Micro-Scope it showed the Linear memory to be faulty,
after removing the card and resetting the graphics on
the Motherboard, the PC shut down with no problems.
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|
Useful Tips:
|
Saves time (and customers money) tracking down faults.
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| |
|
Company Name:
|
TLC Computer Services
|
|
|
WEB ADDRESS:
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www.tlccomputerservices.co.uk
|
|
Company Telephone:
|
01673 842220
|
|
Company Address:
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Market Rasen, Lincolnshire, LN8 3DN
|
|
Company Activity:
|
PC Repairs/Upgrades/Virus Removal/Advice and Tuition
|
|
Areas of expertise:
|
PC Repairs/Upgrades/Virus Removal/Advice and Tuition
|
|
Geographical areas:
|
Lincolnshire - Lincoln - Grimsby - Market Rasen - Gainsborough
|
|
Tools used:
|
Universal
Diagnostic Toolkit
|
|
How tools help:
|
Saves time (and customers money) tracking down faults.
|
| |
|
Company Name:
|
The Computer Shop
|
|
|
WEB ADDRESS:
|
www.the-computer-shop.co.uk
|
|
Company Telephone:
|
0870 740 4591
|
|
Company Address:
|
120 Hartley Road, Radford, Nottingham, NG7 3AJ
|
|
Company Activity:
|
We are a retail computer shop selling new and used
computers and peripherals. We also offer repairs and
upgrade services for PC's
|
|
Areas of expertise:
|
We specialise in problem solving, fault diagnosis
and repair
|
|
Geographical areas:
|
Nottingham
|
|
Tools used:
|
Micro-Scope,
POST-Probe
|
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How tools help:
|
Yes, using these products takes most of the guesswork
out of fault finding diagnosis.
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| |
|
Company Name:
|
The Computer Doctors Ltd
|
|
|
WEB ADDRESS:
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www.computerdoctors.uk.net
|
|
Company Telephone:
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01604 411444
|
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Company Address:
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Unit 12, Blackthorn Ind. Est., Blackthorn Road, Northampton,
NN3 8PT
|
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Company Activity:
|
Computer repairs and sales
|
|
Areas of expertise:
|
General PC repairs and sales to domestic and small
business customers.
|
|
Geographical areas:
|
All Northants, areas of Milton Keynes, Leicester, Coventry,
Peterborough and Oxford
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Ensures a quick diagnosis, which keeps the customers
cost down.
|
|
Examples:
|
We run Micro-Scope on every pc that enters our workshop.
|
|
Tips:
|
The best tip is "don't go out without it".
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Company Name:
|
Eary International
|
|
|
WEB ADDRESS:
|
www.eary.com
|
|
Company Telephone:
|
01455 550713
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|
Company Address:
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18-22 Church Street, Lutterworth, Leicestershire. LE17
4AW
|
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Company Activity:
|
PC Repairs & Maintenance, Multimedia & website design,
network installations etc.
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|
Areas of expertise:
|
PC Repairs & Maintenance, Multimedia & website design,
network installations.
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Geographical areas:
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South Leicestershire
|
|
Tools used:
|
Micro-Scope,
USB-Scope
|
|
How tools help:
|
It has made diagnosing problems a lot simpler, and
the secure HDD wipe has proven very useful when recycling
old PC's.
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Examples:
|
Diagnosing problems on older systems has proved much
simpler with the use of Micro-Scope.
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Tips:
|
I always keep a floppy version in my toolbox as many
of my customers do not have bootable CD ROM's.
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Company Name:
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Ace Connections Ltd
|
|
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WEB ADDRESS:
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www.aceconnect.co.uk
|
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Company Telephone:
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01455 557096
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Company Address:
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23 George Street, Lutterworth, Leics. LE17 4EG
|
|
Company Activity:
|
Computer Retail
|
|
Areas of expertise:
|
New pc's, repairs, networking, etc
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|
Geographical areas:
|
Lutterworth, Leicestershire
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|
Tools used:
|
Micro-Scope,
POST-Probe
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How tools help:
|
Try Micro-Scope.
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| |
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Company Name:
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42 Information Technology Solutions Ltd
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WEB ADDRESS:
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www.42its.co.uk
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Company Telephone:
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01858 433043
|
|
Company Address:
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The Old Barn, Sutton Lodge, Sutton Bassett, Market
Harborough, Leicestershire. LE16 8HL
|
|
Company Activity:
|
We are a reseller and consultancy service with training
also available.
|
|
Areas of expertise:
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Computer Maintenance, Computer and Server Builds, Windows
& Linux, Network installations
|
|
Geographical areas:
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Leicestershire
|
|
Tools used:
|
Micro-Scope,
Post-Probe,
USB-Scope
|
|
How tools help:
|
It will diagnose more accurately the POST codes so
that we can quickly determine the area of the problem
and therefore rectify the problem quicker and with more
success.
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| |
|
Company Name:
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Lindengrove Consultants Ltd
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|
|
Company Telephone:
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08700664480
|
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Company Address:
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163 Princethorpe Way, Binley, Coventry, CV3 2GB
|
|
Company Activity:
|
IT Outsourcing for SME businesses. Supply of Laptops,
Desktops and Servers with Windows and Linux.
|
|
Areas of expertise:
|
Windows and Linux Latops, Servers and Desktops. IT
Outsourcing.
|
|
Geographical areas:
|
UK
|
|
Tools used:
|
Diagnostic
Toolkit
|
|
How tools help:
|
Helps us diagnose hardware issues very quickly and
replace the offending component. Also use it to burn-in
new systems.
|
| |
|
Company Name:
|
DMC Products
|
|
|
WEB ADDRESS:
|
www.dmc-systems.com
|
|
Company Telephone:
|
01332 205822
|
|
Company Address:
|
6 Leaper Street, Derby, DE1 3ND
|
|
Company Activity:
|
Computer Maintenance and Support, Network Installations
|
|
Areas of expertise:
|
Repairs and Diagnostics Fault finding.
|
|
Geographical areas:
|
East Midlands
|
|
Tools used:
|
Micro-Scope,
Post-Probe
|
|
How tools help:
|
Faster fault finding.
|
| |
|
Company Name:
|
E Tech Solutions
|
|
|
WEB ADDRESS:
|
www.e-techsolutions.co.uk
|
|
Company Telephone:
|
01536 711516
|
|
Company Address:
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8 Cogan Crescent, Rothwell, Kettering, Northants
|
|
Company Activity:
|
Supply and install networks, servers & PC's. Repair
PC's plus maintain and support management information
systems
|
|
Geographical areas:
|
Northamptonshire
|
|
Tools used:
|
Micro-Scope,
USB-Scope
|
|
How tools help:
|
It’s fair to say that the diagnostic tools help
to get to hardware problems faster and more accurately.
|
| |
|
Company Name:
|
Middtech Products
|
|
|
WEB ADDRESS:
|
www.middtech.co.uk
|
|
Company Telephone:
|
01543 462345
|
|
Company Address:
|
The Corner Shop, Allport Road, Queens Square, Cannock,
Staffordshire, WS11 1EA
|
|
Company Activity:
|
Computer Retail, Repairs, Upgrades, Ink cartridges,
Printers, new and used computers
|
|
Areas of expertise:
|
Custom compter builds, Ink cartridges
|
|
Geographical areas:
|
Staffordshire
|
|
Tools used:
|
Micro-Scope,
Post-Probe,
EraserDisk
|
|
How tools help:
|
They make diagnosing much faster and more accurate.
|
| |
|
Company Name:
|
I.T. Systems & Solutions Ltd
|
|
|
WEB ADDRESS:
|
www.itsystemsandsolutions.co.uk
|
|
Company Telephone:
|
01782 372000
|
|
Company Address:
|
The Old School House, c/o R.G. Bassett & Sons Ltd.
Stone Road, Tittensor, Stoke-On-Trent, ST12 9HD
|
|
Company Activity:
|
Supply new PCs, upgrades, peripherals. Design and
install networks, broadband and remote access set up,
maintenace contracts.
|
|
Areas of expertise:
|
Maintenance contracts, network design and installation,
PC fault diagnosis and repair, Broadband set-up
|
|
Geographical areas:
|
Most of the Midlands
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
A fantastic tool that helps with diagnostics and importantly
allows us to "burn" a new PC in thus reducing
the likelihood of failure once shipped to the customer.
|
|
Other info:
|
We are a member of WMITA (West Midlands I.T. Association)
with approved supplier status.
|
| |
|
Company Name:
|
Computer Systems
|
|
|
Web Address:
|
www.computersystems2003.net
|
|
Company Telephone:
|
0115 926 1310
|
|
Company Address:
|
33 Greendale Road, Arnold, Nottingham, NG5 6QD
|
|
Company Activity:
|
Build new systems to user specification or to our
own, upgrades, repairs, fault-finding, internet, networking,
data recovery, system back-up etc.
|
|
Areas of expertise:
|
All of the above.
|
|
Geographical areas:
|
Nottinghamshire
|
|
Tools used:
|
Micro-Scope,
POST
Probe
|
|
How tools help:
|
By using both of the above components on systems in
for repair/fault finding. Cutting time for ourselves
and customers, saving money all-round.
|
| |
|
Company Name:
|
Macra IT Services Ltd
|
|
|
Company Telephone:
|
01565 722193
|
|
Company Address:
|
17 Princess Road, Allostock, Knutsford, Cheshire
|
|
Company Activity:
|
Construction, servicing and repair of PCs and maintenance
of 3 company networks.
|
|
Areas of expertise:
|
Building, configuration, troubleshooting problems,
anti-virus/spam matters.
|
|
Geographical areas:
|
Mid and North Cheshire
|
|
Tools used:
|
Micro-Scope,
POST
Probe, EraserDisk
|
|
How tools help:
|
Definitely! The use of the tools has made it easier
to diagnose and fix problems.
|
|
Examples:
|
Have had to use the Diagnostic Toolkit to try and pinpoint
a specific problem and on at least 2 occasions have
had to use EraserDisk to perform a clean of the hard
drive. All down to major virus infections.
|
| |
|
Company Name:
|
Comtech Computers
|
|
|
Company Telephone:
|
01782 518033
|
|
Company Address:
|
5 Goldcrest Way, Biddulph, Stoke on Trent, STAFFORDSHIRE
|
|
Company Activity:
|
Computer servicing and upgrades
|
|
Geographical areas:
|
Staffordshire, Cheshire
|
|
Tools used:
|
Micro-Scope,
POST
Probe, USB
Scope
|
|
How tools help:
|
Very time saving tools, more accurate fault finding.
|
|
Examples:
|
Helpful in locating destructive virus in C Drive.
|
| |
|
Company Name:
|
Proclass Computers
|
|
|
WEB ADDRESS:
|
www.proclasscomputers.co.uk
|
|
Company Telephone:
|
0845 2264076
|
|
Company Address:
|
1 Morley Road, Chase Terrace, Burntwood, Staffordshire,
WS7 2DE
|
|
Company Activity:
|
Custom Built Systems, Upgrades, Repairs, Printer Cartridges
& Computer Accessories
|
|
Areas of expertise:
|
System Building, Diagnostics and Repair
|
|
Geographical areas:
|
South Staffordshire
|
|
Tools used:
|
Micro-Scope
- Post
Probe
|
|
How tools help:
|
Quick reliable diagnostics
|
| |
|
Company Name:
|
Barry Smith - Consultant
|
|
|
Company Telephone:
|
01636 676681
|
|
Company Address:
|
19 Waltham Close, Balderton, Newark, Notts., NG24 3LA
|
|
Company Activity:
|
Repairs, system builds and upgrades
|
|
Areas of expertise:
|
Repairs, system builds, upgrades and networks
|
|
Geographical areas:
|
Nottinghamshire
|
|
Tools used:
|
Micro-Scope,
Post
Probe, EraserDisk
|
|
How tools help:
|
Help to identify problems quicker
|
|
Examples:
|
Customers machine kept freezing which could have been
the HD, RAM or OS. Used Micro-Scope which quickly identified
a RAM fault.
|
| |
|
Company Name:
|
Curtis Consulting Limited
|
|
|
WEB ADDRESS:
|
www.curtis-uk.net
|
|
Company Telephone:
|
0845 6441118
|
|
Company Address:
|
20 Breckhill Road, Woodthorpe Nottingham, NG5 4GP.
|
|
Company Activity:
|
Computer maintenance and support
|
|
Areas of expertise:
|
Windows Small Business Server Networking Laser Graphic
Signs (LGSigns)
|
|
Geographical areas:
|
East Midlands
|
|
Tools used:
|
Post
Probe, Micro-Scope
|
|
How tools help:
|
Faster diagnosis of problems, takes out the guess work
|
| |
|
Company Name:
|
JW Computer Services
|
|
|
WEB ADDRESS:
|
www.jwcomputers.co.uk
|
|
Company Telephone:
|
01256-763268
|
|
Company Address:
|
14 Broad Leaze, Hook, Hants, RG27 9PF
|
|
Company Activity:
|
Computer repairs & maintenance, sales, networks, consultancy
|
|
Areas of expertise:
|
As above
|
|
Geographical areas:
|
North Hampshire
|
|
Tools used:
|
MicroScope
and Post-Probe
|
|
How tools help:
|
Improves productivity as can leave MicroScope to check
system while getting on with other work.
|
| |
|
Company Name:
|
SciTech Computers
|
|
|
WEB ADDRESS:
|
www.scitechcomputers.com
|
|
Company Telephone:
|
0845 123 5159 or 0161 627 3328
|
|
Company Address:
|
SciTech Computers, Falcon House, Neild Street, Oldham,
OL8 1QG
|
|
Company Activity:
|
All in one solution from basic IT needs to Design and
Print - Plus Web Design and Hosting.
|
|
Areas of expertise:
|
We cover Networking, Setting up Remote offices via
VPN, PC Repair and Upgrades, also Web Design hosting,
and Design and print.
|
|
Geographical areas:
|
North West
|
|
Tools used:
|
Micro-Scope
and USB-Scope
|
|
How tools help:
|
I am very impressed with this tool and how powerful
they actually are.
|
|
Examples:
|
We have scenarios were customers have been to several
companies trying to solve their problem, but to no avail.
Then we were brought into the equation and with the
help of Micro-Scope we diagnosed and solved the problem.
|
|
Tips:
|
Best trick or tip I could suggest is..." Always keep
it with you"
|
| |
|
Company Name:
|
The Tekkie
|
|
|
WEB ADDRESS:
|
www.thetekkie.co.uk
|
|
Company Telephone:
|
01366 347304
|
|
Company Address:
|
Jamies Cottage, High Street, Fincham, King's Lynn,
Norfolk, PE33 9EL
|
|
Company Activity:
|
Sell & repair PC's
|
|
Areas of expertise:
|
Microsoft operating systems & networking specialist.
PC build and repair. Internet & email troubleshooting.
Virus & security advice. Microsoft Certified Systems
Engineer. Microsoft registered partner.
|
|
Geographical areas:
|
West Norfolk, UK
|
|
Tools used:
|
Micro-Scope
and Post-Probe
|
|
How tools help:
|
Quickly establishes whether it's a hardware or software
problem.
|
| |
|
Company Name:
|
SOS Computer Systems
|
|
|
WEB ADDRESS:
|
www.sosonline.co.uk
|
|
Company Telephone:
|
01332 200731
|
|
Company Address:
|
1-3 Peel Street, Derby, Derbyshire, DE22 3GG
|
|
Company Activity:
|
PC Repair, System Builds, ISP, Telecoms, Retail
|
|
Areas of expertise:
|
PC Repairs
|
|
Geographical areas:
|
Derbyshire
|
|
Tools used:
|
Post-Probe, Micro-Scope
|
|
How tools help:
|
VERY reliable in PC repair.
|
| |
| |
