|
|
 |
SOUTH
EAST ENGLAND
|
SOUTH EAST:
|
Computer Rehab
|
|
|
Web address:
|
www.computer-rehab.co.uk
|
|
Company Telephone:
|
01438 742332
|
|
Company Address:
|
Broadwater Crescent, Stevenage, Herts. SG2 8HD
|
|
Company Activity:
|
Home Computer Support in plain English
|
|
Geographical areas:
|
Beds, Herts, Cambs
|
|
Tools used:
|
Diagnostic Toolkit
|
|
How tools help:
|
It gives complete peace of mind. I know that I am
dealing with fully working hardware before I even
start looking at the software.
|
| |
|
SOUTH EAST:
|
PC PITSTOP
|
|
|
Web address:
|
www.pc-pitstop.co.uk
|
|
Company Telephone:
|
01634 281869
|
|
Company Address:
|
119a Watling St, Gillingham, Kent ME7 2YX
|
|
Company Activity:
|
PC & Laptop Repairs, System upgrades. Networking,
Data Recovery
|
|
Areas of expertise:
|
Troubleshooting and Patience
|
|
Geographical areas:
|
Medway Towns
|
|
Tools used:
|
Microscope
Duo, USB
Scope
|
|
How tools help:
|
As it is independant of the operating system and
the associated problems, it goes straight to the machine
code level to help identify problems.
|
|
Examples:
|
I have been using Micro 2000 since 1998/99.
|
|
Tips:
|
Keep it within arms length on your workbench.
|
| |
|
SOUTH EAST:
|
Amberley Computer Systems
|
|
|
Web address:
|
www.amberleycomputersystems.com
|
|
Company Telephone:
|
0845 644 1294
|
|
Company Address:
|
116 Worplesdon Road, Guildford, Surrey, GU2 9RT
|
|
Company Activity:
|
Complete solutions provider B2B Installations and
maintenance of PCs Servers and data recovery / IT
consultants
|
|
Areas of expertise:
|
Servers workstations, Microsoft partners, Seagate
partners, APC power specialists, Networking, Corporate
PCA Members, Mamut Business software, Microsoft licensing
|
|
Geographical areas:
|
Surrey and the South East
|
|
Tools used:
|
Diagnostic Toolkit
|
|
How tools help:
|
Saves us time in diagnosing faults with systems and
reaffirms our own assumptions as to the problem.
|
| |
|
SOUTH EAST:
|
Andrews Computers Repairs
And Upgrades
|
|
|
WEB ADDRESS:
|
www.andrewscomputersrepairandupgrades.biz
|
|
Company Telephone:
|
01268 521505
|
|
Company Address:
|
Chadwin, Nevendon Road, Basildon, Essex, SS13 1BS
|
|
Company Activity:
|
Upgrade and repair computers,custom built systems
|
|
Areas of expertise:
|
Diagnostics and repairs
|
|
Geographical areas:
|
Essex
|
|
Tools used:
|
Diagnostic Toolkit,
USB-Scope
|
|
How tools help:
|
It helps diagnose problems quicker and saves time.
|
|
Examples:
|
I had a printer on a USB port not being recognized
and used the USB port to diagnose the problem which
turned out to be a USB root hub problem on the motherboard
|
|
Other Info:
|
Your technical support team were very helpful when
I had a system that would not run the tools and kept
hanging on checking the memory on a laptop
|
| |
|
SOUTH EAST:
|
Atlantis/hc
|
|
|
WEB ADDRESS:
|
www.atlantishc.co.uk
|
|
Company Telephone:
|
01227 479 646
|
|
Company Address:
|
155 Wincheap, Canterbury, Kent, CT1 3SE
|
|
Company Activity:
|
IT Repair, maintenance, and sales
|
|
Areas of expertise:
|
Fault finding and sales
|
|
Geographical areas:
|
Canterbury 7 mile radius
|
|
Tools used:
|
Micro-scope
|
|
How tools help:
|
A more thorough system check
|
|
Examples:
|
We have found often that it will find the most minor
of faults, otherwise undetected.
|
| |
|
SOUTH EAST:
|
Bicester Computers Ltd
|
|
|
Website:
|
www.bicester-computers.com
|
|
Company Telephone:
|
01869 322 096 / 07788 994 343
|
|
Company Address:
|
Suite 2, Unit B12, Bicester Business Centre, Telford
Road, Bicester, OX26 4LD
|
|
Company Activity:
|
Home and Small Office IT Support
|
|
Areas of expertise:
|
* Desktops, Laptops, and Servers - upgrades &
servicing
* Virus, Trojans and Spyware - removal and prevention
* Software migration, back-up and data recovery
* Database design, build, deployment and support
* Remote access support
* Custom built computers
* Server implementation and data migration
|
|
Geographical areas:
|
Bicester, Banbury, Milton Keynes, Oxford, Kidlington
- Midlands and all surrounding villages.
|
|
Tools used:
|
Full Diagnostic
Toolkit Professional
|
|
How tools help:
|
The tools are very fast and accurate and take a lot
of the guesswork out of diagnosing faults enabling
repairs to be done quicker and very professionally.
|
| |
|
SOUTH EAST:
|
Byrne IT
|
|
|
WEB ADDRESS:
|
www.byrneit.co.uk
|
|
Company Telephone:
|
01708 705807
|
|
Company Address:
|
1 Hulse Avenue, ROMFORD, Essex, RM7 8NT
|
|
Company Activity:
|
IT support for Small Businesses and Home Users; Desktop
PC repairs, upgrades, computer support, Maintenance,
Networking and 1-2-1 software training.
|
|
Areas of expertise:
|
IT support for Small Businesses and Home Users; Desktop
PC repairs, upgrades, computer support, Maintenance,
Networking and 1-2-1 software training.
|
|
Geographical areas:
|
Essex, Central and Greater London
|
|
Tools used:
|
Micro-Scope,
USB-Scope
|
|
How tools help:
|
It gives me the point of failure in less than half
the time, hence helping me to fix the problem sooner
and with hard drive and memory checks, these tools
are invaluable and often save hours looking for software
problems where none existed - the utility to Security
Wipe a hard drive, for customers wishing to securely
erase their information is also very useful.
I am now able to diagnose faults accurately &
backed-up with the invaluable "Test Report Printout"
feature, we can present a report to our customers
with a higher level of confidence.
|
|
Examples:
|
An eight month old desktop computer came to me, not
long after purchasing this hardware and software from
Micro 2000, with the computer not starting up, though
the lights on the front panel case were on.
After using Micro 2000's Post-Probe, a full test
report help pin-point the fault with the main "AMD"
processor, which was faulty (though the original supplier
said it was the fault of another component, which
the customer had fitted themselves!).
A full test report was printed and a copy given to
the customer, who took the computer back to the supplier
and showed them the report - apparently, about 3-4
days later their computer had a brand new AMD processor
chip fitted, "free of charge"!
|
|
Tips:
|
Familiarise yourself with all the features of Micro-Scope,
Post-Probe and USB-Scope, even if you use them on
an older test computer, as this will give you a better
understanding of how to get the best out of each feature
- though, use it first and not as a last resort!
|
| |
|
SOUTH EAST:
|
Cheriton Computers
|
|
|
Company Telephone:
|
01303 277 043
|
|
Company Address:
|
343 Cheriton Road, Folkestone, Kent, CT19 4BP
|
|
Company Activity:
|
Computer repairs and upgrades
|
|
Areas of expertise:
|
Hardware repairs
|
|
Geographical areas:
|
East Kent
|
|
Tools used:
|
Micro-Scope,
POST-Probe,
Diagnostic
Toolkit & USB-Scope
|
|
How tools help:
|
Saves time with diagnostics. Points to the problem
quickly & time is money!
|
|
Examples:
|
a number of motherboards have been consigned to the
bin quickly without the need for extensive testing
|
|
Tips:
|
Use it first - not as a last resort
|
| |
|
SOUTH EAST:
|
Class Technology
|
|
|
WEB ADDRESS:
|
www.classtechnology.co.uk
|
|
Company Telephone:
|
01279 659269
|
|
Company Address:
|
First Floor, 5H Bridge Street, Bishops Stortford,
Hertfordshire CM23 2JU
|
|
Company Activity:
|
IT Support, Web Site Design, Computer Training
|
|
Areas of expertise:
|
Computer Programming, Computer Repairs, Database
Programming
|
|
Geographical areas:
|
East Anglia and South East
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Generally we have a good idea of which component
is likely to cause specific issues with PCs and servers,
but when we are unsure of this - the Micro 2000 tools
help us decide by pinpointing the faulty item
|
|
Examples:
|
In particular, Memory, Hard Drive and Motherboard
performance issues.
|
| |
|
SOUTH EAST:
|
Compuwight
|
|
|
Web address:
|
www.compuwight.co.uk
|
|
Company Telephone:
|
01983 280529
|
|
Company Address:
|
Unit 5a, Prospect Business Centre, Prospect Road,
Cowes, Isle of Wight. P031 7AD
|
|
Company Activity:
|
Repairs, Troubleshooting, Upgrades, New Systems,
Networks.
|
|
Areas of expertise:
|
Hardware Fault Finding, Windows OS, Networking, System
Building.
|
|
Geographical areas:
|
Isle of Wight
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Better, faster, more accurately gives the customer
a professional service which builds confidence and
future business
|
|
Examples:
|
Proving to a customer that a memory module was causing
their system to crash and not a software/OS problem,
seeing it on the screen is difficult to argue against.
|
|
Other info:
|
Letting customers known that you use professional
diagnostic tools and not the old 'swapping parts until
I think it works' approach.
|
| |
|
SOUTH EAST:
|
Dr Bod
|
|
|
WEB ADDRESS:
|
www.drbod.co.uk
|
|
Company Telephone:
|
01376 502980
|
|
Company Address:
|
14 Wulvesford, Witham, Essex. CM8 1NN
|
|
Company Activity:
|
PC and Network support for domestic and small business
users.
|
|
Areas of expertise:
|
Windows Desktop support and Linux/Windows server
based solutions
|
|
Geographical areas:
|
Essex
|
|
Tools used:
|
Micro-Scope,
POST-Probe,
USB-Scope
|
|
How tools help:
|
They help to confirm suspect failures.
|
|
Tips:
|
The POST probe is useful if you want to test POST
completion without hooking up video, mouse or keyboard.
|
| |
|
SOUTH EAST
|
DK Networks
|
|
|
WEB ADDRESS:
|
www.dknetworks.co.uk
|
|
Company Telephone:
|
01227 200020
|
|
Company Address:
|
23 Woodman Avenue, Whitstable, Kent, CT5 2RB
|
|
Company Activity:
|
Home & Business Computer & Network Services.
|
|
Areas of Expertise:
|
Hardware Maintenance & Repair, Network Installation
& Configuration, Microsoft Software Support.
|
|
Geographical areas:
|
East Kent
|
|
Tools used:
|
Micro-Scope,
POST-Probe
|
|
How tools help:
|
A very quick and easy hardware test helping pinpoint
the fault accurately every time.
|
| |
|
SOUTH EAST:
|
F1 Key Computers
|
|
|
WEB ADDRESS:
|
www.f1-key.co.uk
|
|
Company Telephone:
|
02380 988 008
|
|
Company Address:
|
Unit 19 Solent Business Centre, Millbrook Road West,
Southampton , SO15 0HW
|
|
Company Activity:
|
PC sales and repairs for home and business customers,
plus small business IT solutions
|
|
Areas of Expertise:
|
Wireless networks, general computer / laptop repairs,
small business solutions
|
|
Geographical areas:
|
Hampshire
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Micro-Scope takes out the guess work and the 'swap
it and see' method meaning we are consistent in our
approach and much quicker at doing it.
|
|
Examples:
|
A laptop hard drive had become corrupt, customer
tried to restore windows which failed, the manufacturer
told customer he needed a new hard drive which he
bought, but still did not work, he was then told that
his restore disc was faulty and was sent a new one,
this failed too. The customer came to us at this point,
expecting us to say it was not worth fixing, within
a day he had it back working fine - Micro-Scope found
a problem with one of his RAM chips which we were
able to replace and run his restore disc with no problems.
|
|
Tips:
|
Understand your tools inside out - they can normally
do more than you use them for!
|
| |
|
SOUTH EAST:
|
Freelance Computers
|
|
|
WEB ADDRESS:
|
www.freelancecomputers.co.uk
|
|
Company Telephone:
|
01753 776882
|
|
Company Address:
|
The Studio, 7 Stuart Close, Windsor, Berkshire. SL4
5NU
|
|
Company Activity:
|
Specialist System Builders Network Installation/Networks
Repairs and Upgrades Website Design.
|
|
Areas of expertise:
|
Specialist Bespoke Computer System Builders.
|
|
Geographical areas:
|
20 mile radius of Windsor.
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Faster and more accurately diagnosing component faults.
|
| |
|
SOUTH EAST:
|
Ideal-PCs
|
|
|
WEB ADDRESS:
|
www.ideal-pcs.co.uk
|
|
Company Telephone:
|
01920 871 687
|
|
Company Address:
|
95 The Maltings, Roydon Road, Stanstead Abbots, Herts.
SG12 8HG
|
|
Company Activity:
|
New PCs Sales, PC & Laptop Repairs & Upgrades
|
|
Areas of expertise:
|
Repairs & Upgrades for all types of PCs &
Laptops + Building new PC Systems
|
|
Geographical areas:
|
Hertfordshire, North London
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Since using Micro-Scope for "Diagnostic Tests"
& for "Burning In" newly assembled PCs
my business has definitely benefited. We are now able
to diagnose faults accurately & backed-up with
the invaluable "test report printout" feature,
we can present a report to our customers with a higher
level of confidence. With newly assembled PCs we are
also able to detect faulty new components and rectify
these before being delivered to our customers, and
as a result returns on our new PCs are less than 5%.
|
|
Examples:
|
A 10 month old Laptop came in to us running extremely
slow, the customer was told by the supplier he had
too many programs running in the back-ground and as
a result these programs were using up much of the
Laptops resources. After running a "Batch Test"
using Micro-Scope, DMA 1 on the system board showed
as "Failed which is consistent with the symptoms.
A full test report printout was given to the customer
who in return produced the report to the supplier.
|
|
Tips:
|
Familiarise yourself with all the features of Micro-Scope
as this will give you a better understanding of how
to get the best out of each feature.
|
| |
|
SOUTH EAST:
|
In Touch Technical Services Ltd
|
|
|
WEB ADDRESS:
|
www.ittsl.com
|
|
Company Telephone:
|
0870 442 8366
|
|
Company Address:
|
The Old Bakery, Portsmouth Road, Bursledon, Southampton,
Hampshire, SO31 8EQ
|
|
Company Activity:
|
Complete range of Information & Communication
Technology products and services.
|
|
Areas of expertise:
|
PC & Server Support, Web Design, Networking,
Hardware & Software Sales, Telephony Consultancy
|
|
Geographical areas:
|
Southampton, Hampshire, and adjacent counties.
|
|
Tools used:
|
Universal Diagnostic
Toolkit
|
|
How tools help:
|
Allows us to test at a level below the operating
system.
|
|
Examples:
|
We have found often that it will find the most minor
of faults, otherwise undetected.
|
| |
|
SOUTH EAST:
|
Island Technology Systems
Ltd
|
|
|
Web address:
|
www.islandtechnologysystems.co.uk
|
|
Company Telephone:
|
01983 290 447
|
|
Company Address:
|
18 Yarborough Road, East Cowes, Isle of Wight
|
|
Company Activity:
|
Service and Sales of IT equipment.
|
|
Areas of expertise:
|
All areas
|
|
Geographical areas:
|
The Isle of Wight for Service, and the UK for sales
|
|
Tools used:
|
Micro-Scope,
POST-Probe,
USB-Scope
|
|
How tools help:
|
Getting to the root of a problem using information
supplied by the customer can sometimes be very time
consuming. Especially when they are 'sure' it's the
motherboard.
|
|
Examples:
|
A small network was continually crashing. It could
have taken ages to go through each computer. Using
the Micro 2000 tools meant it took a fraction of the
time. It correctly diagnosed there was a problem with
a USB printer. Once removed, the system ran perfectly.
|
| |
|
SOUTH EAST:
|
JMB-PC
|
|
|
WEB ADDRESS:
|
www.jmb-pc.co.uk
|
|
Company Telephone:
|
02392 368 351
|
|
Company Address:
|
Office 2, 113A London Road, Waterlooville, Hampshire,
PO7 7DZ
|
|
Company Activity:
|
PC Repairs and upgrades, New and used systems, Software
installation, Data retrieval and back up.
|
|
Areas of expertise:
|
PC Repairs
|
|
Geographical areas:
|
10 mile radius from above address
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
The main benefit will always be the time saved by
using this product and its accurate diagnostic.
|
|
Examples:
|
Too many to list, but the days of continually replacing
parts are, thankfully, long gone!
|
| |
|
SOUTH EAST:
|
JW Computer Services
|
|
|
WEB ADDRESS:
|
www.jwcomputers.co.uk
|
|
Company Telephone:
|
01256-763268
|
|
Company Address:
|
14 Broad Leaze, Hook, Hants, RG27 9PF
|
|
Company Activity:
|
Computer repairs & maintenance, sales, networks,
consultancy
|
|
Areas of expertise:
|
As above
|
|
Geographical areas:
|
North Hampshire
|
|
Tools used:
|
MicroScope
and Post-Probe
|
|
How tools help:
|
Improves productivity as can leave MicroScope to
check system while getting on with other work.
|
| |
|
SOUTH EAST:
|
Just PC's
|
|
|
WEB ADDRESS:
|
www.just-pcs.co.uk
|
|
Company Telephone:
|
01795 662233
|
|
Company Address:
|
1 Broadway, Sheerness, KENT. ME12 1UD
|
|
Company Activity:
|
Retail / Service / Repair / Build.
|
|
Areas of expertise:
|
Windows 95 - XP, Networking and repair.
|
|
Geographical areas:
|
South East.
|
|
Tools used:
|
MicroScope
and Post-Probe
|
|
How tools help:
|
Once you know how to use it - it does enable you
to work much faster and more accurately.
|
| |
|
SOUTH EAST:
|
Pro IT Services
|
|
|
Web address:
|
www.proits.co.uk
|
|
Company Telephone:
|
01268 456779
|
|
Company Address:
|
67 Highcliffe Road, Wickford, Essex SS11 8JP
|
|
Company Activity:
|
Total IT solutions Provider, Computer Sales, Repairs,
Upgrades, Network Installations, Data Recovery / Data
Disposal PCs & Laptops for home and businesses
users
|
|
Areas of expertise:
|
Small Business specialist, Home user, Internet, Networking
and Data Recovery
|
|
Geographical areas:
|
All of Essex for most services and the whole of the
UK for Data Recovery
|
|
Tools used:
|
Micro-Scope
& POST-Probe
- as the Diagnostic
Toolkit.
|
|
How tools help:
|
The faultfinding capabilities allow us to diagnose
problems that one would never normally find the first
time around.
|
|
Examples:
|
For fault finding the POST-Probe is excellent, I
had a motherboard that I was working on but it kept
doing funny things. I slotted the POST-Probe card
in and started the system straight away I could see
that there was no -12V and no +5V I changed the power
supply and regained the -12V but the +5V was still
missing. Without the POST-Probe I would have spent
hours on this and still probably not had the system
back.
I had a customers system with graphics problems -
I tested the graphics card with Micro-Scope and it
passed all the tests, not quite sure what to do next
I slotted in the post-probe and straight away it showed
that the clock was not running which affects the video
display. Without Micro-Scope and POST-Probe there,
I would have changed the graphics card.
|
|
Tips:
|
Always put in the POST-Probe if you have the case
open if everything is ok you have lost nothing, if
it flashes up a problem you did not know about it
could save you hours
|
|
Other Info:
|
These are technical equipment and become easier to
use the more you use them and depend on them.
|
| |
|
SOUTH EAST:
|
Rysecom Computer Services
|
|
|
Website
|
www.rysecom.co.uk
|
|
Company Telephone:
|
01634 710 159
|
|
Company Address:
|
54 Goddington Road, Strood, Rochester, Kent ME2 3DE
|
|
Company Activity:
|
Computer Support & Maintenance, Networking, Disposals,
supplier of new and second user equipment.
|
|
Areas of expertise:
|
Hardware maintenance & support, Network, Microsoft
products support.
|
|
Geographical areas:
|
South East mainly Kent
|
|
Tools used:
|
Micro-Scope,
USBScope
|
|
How tools help:
|
It gives me the point of failure in less than half
the time, hence helping me to fix the problem sooner
and get on with the next.
|
|
Examples:
|
Can't really think of which to mention as every
pc that I fix now does not go without a full check
using Micro-Scope. It gives me peace of mind when
it goes back to the customer. I especially like the
hard drive and memory checks – plus the utility
to wipe out a hard drive is great.
|
|
Other info:
|
It's just great to know you have a tool you can really
rely on.
|
| |
|
SOUTH EAST:
|
Sienar Systems Limited
|
|
|
WEB ADDRESS:
|
www.sienar.co.uk
|
|
Company Telephone:
|
01273 492316
|
|
Company Address:
|
50 Wantley Hill, Henfield, West Sussex, BN5 9JS
|
|
Company Activity:
|
Sienar Systems offer a complete IT Service to Small
businesses and home users from supply and installation
to troubleshooting.
|
|
Areas of Expertise:
|
Wireless LAN, Microsoft Windows, TCP/IP Networking,
Thin Client ans Terminal Server, Remote Access and
Security
|
|
Geographical areas:
|
Sussex and the South East of England, if a client
has networks outside of these regions we can still
offer support for them, our furthest client is Antigua
|
|
Tools used:
|
Universal Diagnostic
Toolkit
|
|
How tools help:
|
To be able to diagnose exactly where the problem
lies takes away the trial and error of swapping out
hardware to try and find the issue.
|
| |
|
SOUTH EAST:
|
MAAB Solutions
|
|
|
WEB ADDRESS:
|
www.maabsolutions.co.uk
|
|
Company Telephone:
|
01252 690045
|
|
Company Address:
|
1 Balmoral Crescent, Farnham, Surrey, GU9 0DN
|
|
Company Activity:
|
IT support for small businesses and home users
|
|
Areas of expertise:
|
PC support, PC repair and upgrade, networking, training
|
|
Geographical areas:
|
Surrey
|
|
How tools help:
|
It is a very good way of testing the hardware.
|
|
Tips:
|
Read the manual. It's a great product.
|
| |
|
SOUTH EAST:
|
Mad Dog UK Ltd
|
|
|
WEB ADDRESS:
|
www.maddoguk.com
|
|
Company Telephone:
|
01634682322
|
|
Company Address:
|
39 Merivale Grove, Chatham, Kent, ME5 8HP
|
|
Company Activity:
|
PC and Network support for domestic and small business
users.
|
|
Areas of expertise:
|
Custom Built PC's; PC Repairs, Upgrades & Networking;
Hardware & Software Installation; From DOS to
Windows XP and Linux; Virus and spyware removal.
|
|
Geographical areas:
|
North Kent, especially the Medway Towns.
|
|
Tools used:
|
Micro-Scope
& POST-Probe
|
|
How tools help:
|
The fault finding capabilities allow us to diagnose
problems faster and more accurately. This product
is a total life saver and has helped us many times
with a difficult problem. We would not be without
it and is certainly worth every penny.
|
|
Examples:
|
The hard drive and memory checks are invaluable and
often save hours looking for software problems where
none exist. The utility to security wipe a hard drive
is also very useful.
|
|
Tips:
|
Check the hard drive and memory with Micro-Scope
before you do anything else.
|
| |
|
SOUTH EAST:
|
TCG Computer Services Limited
|
|
|
WEB ADDRESS:
|
www.tcgcomputerservices.com
|
|
Company Telephone:
|
01256 462 332
|
|
Company Address:
|
14 Little Copse Chase, Chineham, Basingstoke, RG24
8GL
|
|
Company Activity:
|
IT services for Small / Medium Companies
|
|
Areas of Expertise:
|
Servers, Networking etc
|
|
Geographical areas:
|
Hampshire and Isle of White
|
|
Tools used:
|
MicroScope
and POST-Probe
|
|
How tools help:
|
They help me to quickly find the answer for many
of the problems that would otherwise take a long time
without these kinds of diagnostic tools.
|
|
SOUTH EAST:
|
The Computer Company
|
|
|
Company Telephone:
|
07980 592451
|
|
Company Address:
|
Meadowside, 22 Tothill Street, Minster-in-Thanet,
Ramsgate, Kent, CT12 4AG
|
|
Company Activity:
|
Business and Domestic PC services.
|
|
Areas of expertise:
|
PC troubleshooting and repair, Windows Networking.
|
|
Geographical areas:
|
Thanet, East Kent
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Great tool in assessing hardware health and specs.
|
|
Examples:
|
I have used Microscope in troubleshooting many PCs
on site and off site to aid in repair strategy.
|
| |
|
SOUTH EAST:
|
TWS Computer Services Ltd.
|
|
|
WEB ADDRESS:
|
www.tws.eu.com
|
|
Company Telephone:
|
01892 613447
|
|
Company Address:
|
35 Aldervale Cottages, Crowborough, East Sussex
TN6 3BT
|
|
Company Activity:
|
Computer Services for Small Business and Individuals
including Networking, Web Services.
|
|
Areas of expertise:
|
Windows 2003 Server, Exchange 2003, Networking and
PC installations.
|
|
Geographical areas:
|
South East England for on-site and Worldwide for
Web Services
|
|
Tools used:
|
Micro
Scope, Post Probe,
USB Scope
|
|
How tools help:
|
It is very useful to have an Operating System independent
hardware diagnostics system.
|
|
Examples:
|
I have proved USB port failure by using USB probe
when the Operating System failed to recognise peripherals.
|
|
Tips:
|
Don't leave it in the office when "working on
customer site visits.
|
| |
|
SOUTH EAST:
|
x-pc systems
|
|
|
Web address:
|
www.x-pcsystems.co.uk
|
|
Company Telephone:
|
02392 436980
|
|
Company Address:
|
326 Middlepark Way, Havant, Hants, P09 5DS
|
|
Company Activity:
|
PC Repairs, Maintenance and Upgrades.
|
|
Areas of expertise:
|
Fault Diagnostics / Maintenance
|
|
Geographical areas:
|
Portsmouth and Surrounding Areas / West Sussex
|
|
Tools used:
|
Micro-Scope,
POST-Probe,
USB-Scope
|
|
How tools help:
|
I have found that using Micro-Scope has cut the amount
of time I spend diagnosing equipment which means the
customers are happier with my service.
|
|
Examples:
|
I had one customer who told me that he had been to
3 other pc repairers in my area with a fault on his
system which kept shutting down the computer and every
time he was told there was nothing wrong with the
hardware it was just a Trojan. He then came to me
and after running some tests on the system with Micro-Scope
I found one of his memory sticks was failing after
benchmarking it, I replaced the memory and the system
hasn't crashed since. So thanks to MICRO-SCOPE I now
have a new customer.
|
| |
Call
us now on +44 (0)1342 301 001
|
Bookmark
or share the information on this site with:
del.icio.us 
Digg 
reddit 
Facebook 
StumbleUpon
Google 
Magnolia 
Blinklist 
Furl 
Mixx
[What
are these?]
These
are links to resource and netwoking sites that you can use to
save and share any of the pages on the Micro 2000 website with
friends, work colleagues or associates, or you can just use them
to bookmark your favourite pages. It does not cost anything to
use these sites, you just need to sign up for a free account. |
|
FREE TECH TIPS
Micro 2000 Tech Tips
cover a broad variety of subjects helping to
take the frustration out of the day to day dealing with the world of computers!
Subscribe here:
(You can unsubscribe at any time!)
DOWNLOAD FREE
e-Books
Interview with
Industry Expert Scott Mueller
CLICK HERE
|
What
our customers say;
"Brilliant
for fault diagnosis."
IAS
Solutions Ltd
"We would have trouble functioning
without it."
Quantum Leaders Limited
"Better,
faster and more accurate diagnostics."
Skilcraft Computer Services
"The
Micro2000 Toolkit has cut our diagnostic time
down
by half"
ComTechTronix
"Less time spent on
problem
solving."
Matrix Warehouse West
"Gives you peice of mind,
set
it going and leave it
to do its job!"
Computer Services
"Quickly
enables us to determine the cause: hardware or software."
LNW Services
"This has saved so much time, a "must have" piece
of
kit for all PC Tec's."
Brockham Computers
See
more reviews
CLICK
HERE
|
|
|
