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Networking Terms Related to RemoteScope

Activation: The process of validating the Console and Client seat license information.

Activity log: A sequential list of events occurring during a Console session, displayed in the lower pane of the main Console window.

Administration Installation Point: The location specified for Windows Installer to collect installation files and create the MSI file.

Alphanumeric: Consisting of letters and/or numbers, but not other symbols or punctuation marks.

Attribute: Property of an object, particularly a file or folder.

Client: The workstation that is to be controlled by Console.

Client List: A list maintained by the Console of all Clients that have been added. These will be shown in the List View whenever Client/Group is highlighted in the Tree View.

Client module: The small software program that resides on the Client machine to communicate with the Console.

Client package: The setup software for installing RemoteScope on the Client. It is found in the RemoteScope program group of the Console system's desktop.

Client Properties: Basic information about Clients, such as Display Name, Computer Name, port and IP Address, etc, stored at the Console.

Color depth: The number of bits used for each pixel in a monitor display. The more bits used, the greater the variety of colors that can be displayed.

CompleteClientInfo: The template for a report of inventory and configuration information on all Clients in the database.

Compression: A method of compacting data for storage or transfer.

Computer Name: A name used on Microsoft networks to identify a particular workstation on the network.

Configure: To set the basic parameters of a Client or Console, such as security.

Console: The primary RemoteScope program from which Clients are controlled - also, the workstation on which it is installed. The term can refer to both the Master Console and any Sub-consoles.

Context menu: A menu for a specific object, that pops up when right-clicking on the object's name or icon. Also called a short-cut menu.

Control Modes: The three methods of using the remote control feature, consisting of Share Control Mode, Watch Control Mode and Full Control Mode.

Deployment: The distribution of files or installation of software across a network.

DES: Digital Encryption Standard - a method for encrypting data, using a 56-bit key

Distribution: Copying a file or software package to multiple Client systems.

Encryption: Encoding data to protect it from being intercepted by unauthorized persons. RemoteScope encrypts all data transmissions, all password and user name information, and some application files.

EULA: End User License Agreement. The obnoxiously long document containing the terms and conditions of what a user can do with purchased software.

Excluded Clients: Clients that are not members of this Group.

Exporting: 1. Outputting report information in another format, to be used in a different application. RemoteScope provides nearly 40 formats and variations for exporting report information. 2. Putting a Console's Client list into a text file for use by other Consoles.

ExportListByHW: A template for a report of hardware information in Excel format.

ExportListByNetwork: A template for a report of network information in Excel format.

ExportListByOS: A template for a report of operating system information in Excel format.

File Distribution: To copy a file(s) from the Console to multiple Clients simultaneously.

File Transfer: To move or copy a file(s) from the Console to a Client, from a Client to the Console, or within the Console or the Client.

Filter: A method of isolating a selection of items from a longer list.

Fit to screen: A choice in watching a Client screen remotely. No matter how large an image is, it will be made to fit the Console Remote Control window.

Floating toolbar: A small toolbar that appears in front of the Remote Control window when Full Screen is selected and hides the main toolbar. The floating toolbar contains a few essential commands; to return to normal view, exit Remote Control, etc.

Full Control: One of the three remote control modes. Only the user of the Console will be able to enter keystrokes and mouse movements for the Client machine. The user at the Client has no keyboard or mouse control.

Full Screen: A Remote Control viewing mode that allows the Client display to use the entire Console screen.

Group: A collection of RemoteScope Clients assembled into a unit for common access. Actions can be taken with all clients in a group simultaneously instead of one at a time.

Group List: A List of Groups displayed in the List View when opening the Group Folder in the Tree View.

Group Properties: Basic information about a group, such as Name, Description and Group members, that is stored at the Console.

Help files: An indexed collection of information on all aspects of RemoteScope. They can be accessed at any time from the Help menu or by pressing the F1 key.

Icon: A picture or symbol that represents a task, command or object. Users can select the object or action by clicking on its icon.

Import: Creating a Client list by bringing in a previously prepared text file.

Inventory: A list of the installed hardware, applications and operating system for a particular system, maintained in a database at the Console.

IP Address: Internet Protocol Address. It is a number used in the TCP/IP protocol to identify each workstation.

ISS file: A file created for a silent or unattended install using InstallShield. It contains a record of all the keystrokes required to complete the installation. ISS stands for InstallShield Silent Response.

LAN: Local Area Network. A system that links together a group of workstations and other devices.

ListByClient: The template for a report showing IP addresses, computer name and display name of selected Clients.

ListByHW: The template for a report of hardware inventory information.

ListByOS: The template for a report of inventory information on the operating systems.

ListBySoftware: The template for a report of software inventory information.

List View: The right-hand pane of the main Console window that displays the contents of the Folder currently selected in the Tree View.

Log: See System Log or Activity Log.

Mapping: A process of matching a Client to a specific Console system, so that it cannot be controlled by another Console system with unauthorized access.

Master Console: The primary control point in a RemoteScope installation. There can be only one Master Console in any network segment, and all others must be Sub-consoles.

Micro 2000 Inc.: A company in California that produces computer-related software, diagnostic tools and training products.

MSI file: A file created by Windows Installer for a silent (unattended) installation. It contains a record of all the keystrokes required to complete the installation. MSI stands for MicroSoft Installer.

Network Segment: The range of IP addresses in which the Console will operate. Also, the configuration tab where this information is entered.

Octet: One of the four number groups in an IP address. Although it is three decimal digits, it is derived from an eight-digit binary number, hence the term 'octet'.

Package: All of the parameters needed for an installation task. It includes a packet, a list of destinations and a schedule.

Packet: The collection of files and information needed to install a software program.

Pane: A major separate area of a window or dialog box, usually used for display rather than data entry.

Path: The access route to a file or folder, showing the drive and all of the folders and subfolders in sequence.

PCPK: The product code or serial number that uniquely identifies a particular installation of RemoteScope.

Preview window: An on-screen display of a completed report. It offers search and navigation tools useful for longer reports.

Port: An address in memory used to transfer data into and out of a system. TCP/IP needs a port number to be able to provide the communication connection. RemoteScope allows configuring the Port number between 10000 - 50000.

Product: A program, patch, update or other piece of software to be installed by RemoteScope.

Profile: A particular network segment configuration allowing a Console to see and interact with only those Clients within the profiles IP address ranges.

Properties: Any attributes or variable values of an object.

Re-activation: The periodic process of reconfirming a Console's license information.

README file: A file on the RemoteScope CD containing the latest information and tips on installation and use.

Remote Control: To control a Client workstation from a Console workstation.

RemoteScope: A full-featured network management software program.

Report: An organized collection of data, prepared for viewing or printing.

Resource: Something allocated to a system component. These include IRQs, DMAs and Port addresses.

ScreenCam: The software from Lotus used to display the tutorial videos.

Send Feedback command: An option on the Tools menu to send an e-mail to Micro 2000 technical support. It includes a file of identifying data, and whatever comments the sender wishes to add.

Session: The period of time that a process or program is active. Each time it is opened or started marks a new session, which lasts until it is closed or halted.

Settings: Parameters of a system or operation that can be selected by the user.

Share Control: One of the three methods of remote control. Both the Console and the Client workstation will display the Client's screen. Users at both the Console and the Client will be able to enter keystrokes and mouse movements for the Client.

Shortcut menu: A menu for a specific object, that pops up when right-clicking on the object's name or icon. Also called a context menu.

SingleClientInfo: The template for a report of inventory and configuration information for a specific Client.

Software Distribution: A process run from the Console that remotely installs software to the specified Client(s).

Statistic: A view of inventory information that looks at several systems rather than one at a time.

Sub-console: Any Console in addition to the Master Console. A Sub-console has most of the features of the Master Console but is lacking the Inventory and Software Distribution functions. In any network segment there can be only one Master Console but any number of Sub-consoles (subject to licensing, of course), but a Client may be connected to only one Console (Master or Sub) at any time.

System log: A sequential list of events that occurred in previous RemoteScope sessions. There are three logs, called Errors, Operations and Other.

Tab View: One of the ways to look at inventory information. It shows somewhat different information than the List View, and is selected from the context menu for a particular Client.

TCP/IP: Transport Control Protocol/Internet Protocol. RemoteScope is communicating over TCP/IP. All workstations are required to have TCP/IP installed in order to run RemoteScope.

Template: A pattern used for creating a document. RemoteScope has six preset Templates for different types of reports.

Tree View: The left-hand pane of the main Console window. It provides a hierarchal structure for creating, displaying and organizing objects such as Clients and Groups.

Tutorial Videos: A collection of video clips on the RemoteScope CD that give a visual presentation of the more common tasks. Highly recommended for new users.

VIP Client: A version of RemoteScope Client that allows the user to decide which remote control or file operations can be done on his computer.

Watch: One of the three methods of remote control. Both the Console and the Client workstation will display the Client's screen. Only the user at the Client will be able to enter keystrokes and mouse movements for the Console system.

Windows Installer: Microsoft's choice for installing applications on a Windows system.

 



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